Return & Refund Policy

We want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 30 days of receiving your order. To be eligible, the item must be unused, in its original condition, and returned in its original packaging.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the issue, and we'll arrange a replacement or refund where appropriate.

Refunds

Once your returned item has been received and inspected, we'll notify you of the status of your refund. If approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.

Non-Returnable Items

Customized or personalized products, gift cards, and items damaged through misuse are not eligible for returns.

Order Cancellations

Orders may be cancelled before they are processed for shipment. Once an order has been shipped, it cannot be cancelled.

Contact Us

If you have any questions about returns or refunds, please contact our customer support team through our Contact Us page, and we'll be happy to assist you.